Privacy Policy

Last Updated: June 2025

This Privacy Policy describes how Cash App collects, uses, stores, and shares your personal information when you use our services, website, and mobile application. By accessing or using Cash App, you agree to the terms outlined in this policy. Please read this document carefully to understand our practices regarding your data.

Information We Collect

We collect various types of information to provide and improve our services. The categories of information we gather include:

  • Personal identification information such as your name, email address, phone number, date of birth, and mailing address.
  • Financial information including bank account details, debit card numbers, and transaction history.
  • Identity verification documents such as Social Security number, government-issued identification, and photographs.
  • Device information including your IP address, operating system, browser type, device identifiers, and mobile network data.
  • Usage data such as how you interact with our application, features you use, and the time and duration of your activities.
  • Location data when you grant permission through your device settings.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process transactions and send payment-related notifications.
  • To verify your identity and prevent fraud or unauthorized activity.
  • To comply with legal and regulatory requirements, including anti-money laundering laws.
  • To provide customer support and respond to your inquiries.
  • To personalize your experience and improve our services.
  • To communicate with you about updates, promotions, and service-related announcements.

How We Share Your Information

We do not sell your personal information. However, we may share your data with the following parties:

  • Service providers who assist us in operating our platform, processing payments, and delivering services.
  • Financial institutions and payment networks necessary to complete your transactions.
  • Law enforcement agencies, regulators, or government authorities when required by law or to protect our legal rights.
  • Affiliated companies within our corporate family for business operations and service improvements.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it.

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Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also opt out of certain communications and data processing activities. To exercise these rights, please contact our support team through the application.

Children's Privacy

Cash App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes through the application or via email. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through the Cash App support feature within the application.